Are you get logged out mid session?

Created by Lee Bilby, Modified on Wed, 01 Mar 2023 at 12:48 PM by Lee Bilby Technical Support


Are you being logged out of

When you login 2 things happen

  1. A cookie is stored on you PC storing your LOGIN details
  2. Your PC checks if the site is Barred or otherwise blocked under administrator and also Chrome settings


Under and Education department system you may need to get the site “allowed” by a system administrator if you are not able to follow the following steps or get messages regarding you not having “administrator rights”

Part 1 Cookies

  1. Open Chrome, and click the 3 dot button to open settings 
  2. Click ADVANCED (at base of page)
  3. under PRIVACY and SECURITY click “site settings









  1. Find Cookies and Site Data

5. You have to specifically “allow” signplanet

Slide “allow sites to save….” To YES

Click ADD next to ALLOW and add  



Part 2 Pop Ups

As per Steps 1- 4 above except this time find”Pop-Ups and redirects”


  1. ADD signplanet as “allowed”, and then  Click arrow for sub-settings














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